Strategic Six sigma :
Smith, Dick
Strategic Six sigma : best practices from the executive suite / Dick Smith, Jerry Blakeslee and Richard Koonce. - Hoboken, N.J. : John Wiley, c2002. - xxvi, 310 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0471232947 9780471232940
Organizational effectiveness.
Customer relations.
Industrial management.
Quality control.
Six sigma (Quality control standard)
HD58.9 / .S65 2002
658.4 / S645s
Strategic Six sigma : best practices from the executive suite / Dick Smith, Jerry Blakeslee and Richard Koonce. - Hoboken, N.J. : John Wiley, c2002. - xxvi, 310 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0471232947 9780471232940
Organizational effectiveness.
Customer relations.
Industrial management.
Quality control.
Six sigma (Quality control standard)
HD58.9 / .S65 2002
658.4 / S645s