Service operations management :
Schmenner, Roger W
Service operations management : instructor's manual / Roger W Schmenner - New Jersey : Prentice - Hall, c1995. - iii, 66 p. ; 23 cm. + 1 computer disc (CD ; 3/4 in.)
0024068128
Service industries
Management. Management.
HD9980.5 / .S34 1995
Service operations management : instructor's manual / Roger W Schmenner - New Jersey : Prentice - Hall, c1995. - iii, 66 p. ; 23 cm. + 1 computer disc (CD ; 3/4 in.)
0024068128
Service industries
Management. Management.
HD9980.5 / .S34 1995