TY  - BOOK
AU  - Reck,Ross R.
TI  - The X-factor: getting extraordinary results from ordinary people 
SN  - 0471443891
AV  - HF5549.5 .M63R43 2001
U1  - 658.314 
PY  - 2001///
CY  - New York
PB  - John Wiley
KW  - Employee motivation
ER  -