Mannan, M. A. Essentials of total quality management / Dr. M. A. Mannan and Farhana Ferdousi. - Dhaka : The University Grants Commission of Bangladesh, 2007. - xvi, 233 p. ; 28 cm. Includes bibliographical references. ISBN: 9848090325 Subjects--Topical Terms: Total quality management. LC Class. No.: HD62.15 / .M36 2007