TY  - BOOK
AU  - Richey,Rosemary
TI  - English for customer care
T2  - Oxford Business English
SN  - 9780194579070
AV  - PE1115 .R53 2007
PY  - 2007///
CY  - Oxford
PB  - Oxford University Press
KW  - English language
KW  - Business English
KW  - Study and teaching
KW  - Foreign speakers
KW  - Usage
KW  - Customer relations
N1  - Language & Literature; General Collection
ER  -