Bovee, Courtland L. <br/><br/>
Business communication today / 
Courtland L. Bovee, John V. Thill and Jon C. Carr 
 - 11th ed. 
 - Boston :  Pearson,  c2012. 
 - 617 p. :  ill. ;  29 cm. 
<br/><br/><label>ISBN: </label>9780273761464 
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>United_states<br/>Case studies
<br/><br/><label>LC Class. No.: </label>HF5718  / .B66 2012