Thill, John V. Excellence in business communication / John V. Thill and Courtland L. Bovee - 11th ed. - Upper Saddle River, N.J. : Pearson Education, c2015. - 672 p. : ill. ; 28 cm. ISBN: 9781292060705 LCCN: Subjects--Topical Terms: Business communicationUnited_statesCase studies LC Class. No.: HF5718.2 / .U6T45 2015