TY  - BOOK
AU  - Bounds,Greg
AU  - Yorks,Lyle
AU  - Adams,Mel
AU  - Ranney,Gipsie
TI  - Beyond total quality management: toward the emerging paradigm 
T2  - McGraw-Hill series in management
SN  - 0071132384
AV  - HD62.15 .B49 1994
PY  - 1994///
CY  - Singapore, New York
PB  - McGraw-Hill
KW  - Total quality management
N1  - Includes bibliographical references and index; Management
ER  -