TY - BOOK AU - Crowley,Thomas E. TI - Settle it out of court: how to resolve business and personal disputes using mediation, arbitration, and negotiation SN - 0471306347 AV - KF9085 .Z9C76 1994 U1 - 347.739 PY - 1994/// CY - New York PB - John Wiley & Sons KW - Arbitration and award KW - Usa KW - Popular works Mediation KW - Usa Negotiation ER -