North South University Library OPAC

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Customer retention through quality leadership / Deborah G. Fliehman and David D. Auld by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Wisconsin : ASQC Quality, c1992
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.33.U6F58 1992.

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2.
Implementing quality : with a customer focus / David N. Griffiths. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Wisconsin : ASQC- Quality press, c1991
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9581.A2G75 1991.

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3.
Managing the four stages of TQM : how to achieve world-class performance / Charles N. Weaver. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Wisconsin : ASQC Quality Press, c1995
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD62.15.W43 1995.

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4.
Management by policy : how companies focus their total quality efforts to achieve competitive advantage / Brendan Collins and Ernest Huge. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Milwaukee, Wisconsin : ASQC Quality Press, c1993
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD62.15.C65 1993.

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5.
Academic initiatives in total quality for higher education / edited by Harry V. Roberts by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Milwaukee : ASQC Quality, c1995
Availability: Items available for loan: North South University Library (1)Location, call number: LB2331.A28 1995.

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