Competing in a service economy : how to create a competitive advantage through service development and innovation / Anders Gustafsson and Michael D. Johnson
Material type: TextLanguage: English Series: Publication details: San Francisco : Jossey-Bass, c2003.Description: xv, 190 p. ; ill. ; 24 cmISBN:- 0787961566
- 658.812 G982c
- HF5415.5 .G87 2003
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | North South University Library | Non-fiction | HF5415.5.G87 2003 (Browse shelf(Opens below)) | 1 | Available | 21417 |
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