Competing in a service economy : how to create a competitive advantage through service development and innovation / Anders Gustafsson and Michael D. Johnson

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TextLanguage: English Series: Publication details: San Francisco : Jossey-Bass, c2003.Description: xv, 190 p. ; ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	North South University Library	Non-fiction	HF5415.5.G87 2003 (Browse shelf(Opens below))	1	Available		21417

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