Management :
Plunkett, Warren R.
Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen. - 7th ed. - Cincinnati, Ohio : South-Western/Thomson, c2002. - xxviii, 797 p. : ill. ; 26 cm. + 1 computer disc (CD ; 3/4 in.)
Includes bibliographical references (p. 747-777) and index.
0324027257
Management
HD31 / .P58 2002
658.4 / P737m
Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen. - 7th ed. - Cincinnati, Ohio : South-Western/Thomson, c2002. - xxviii, 797 p. : ill. ; 26 cm. + 1 computer disc (CD ; 3/4 in.)
Includes bibliographical references (p. 747-777) and index.
0324027257
Management
HD31 / .P58 2002
658.4 / P737m