Angel customers & demon customers :
Selden, Larry
Angel customers & demon customers : discover which is which and turbo-charge your stock / Larry Selden and Geoffrey Colvin - New York : Portfolio, c2003. - x, 243 p. ; ill. ; 24 cm.
9781591840077
Customer relations
HF5415.5 / .S449 2003
Angel customers & demon customers : discover which is which and turbo-charge your stock / Larry Selden and Geoffrey Colvin - New York : Portfolio, c2003. - x, 243 p. ; ill. ; 24 cm.
9781591840077
Customer relations
HF5415.5 / .S449 2003