North South University Library OPACQuality without tears :
Crosby, Philip B.
Quality without tears : the art of hassle-free management / Philip B. Crosby - New York : McGraw-Hill, c1984. - xv, 205 p. : 21 cm.
9780070145115
Quality assurance
TS156.6 / .C764 1984
Quality without tears : the art of hassle-free management / Philip B. Crosby - New York : McGraw-Hill, c1984. - xv, 205 p. : 21 cm.
9780070145115
Quality assurance
TS156.6 / .C764 1984