Services marketing /
Rao, K. Rama Mohana
Services marketing / K. Rama Mohana Rao - New Delhi : Pearson, c2007. - xiv,358 p. : ill. ; 21 cm.
9788131704974
Service industries
Marketing
Customer services
HD9980.5 / .R355 2007
Services marketing / K. Rama Mohana Rao - New Delhi : Pearson, c2007. - xiv,358 p. : ill. ; 21 cm.
9788131704974
Service industries
Marketing
Customer services
HD9980.5 / .R355 2007