Quality :
Taylor, Lynda King
Quality : sustaining customer service / Lynda King Taylor - London : Century Business, c1993. - 270 p. : 24 cm.
0712655190
Customer service
Marketing
HF5415.5 / .T17 1993
Quality : sustaining customer service / Lynda King Taylor - London : Century Business, c1993. - 270 p. : 24 cm.
0712655190
Customer service
Marketing
HF5415.5 / .T17 1993