Total quality management :
Oakland, John S.
Total quality management : the route to improving performance / John S. Oakland - 2nd ed. - Oxford : Butterworth-Heinemann, c1993. - x, 463 p. ; ill. ; 23 cm.
0750609931
Total quality management
Management
TS156 / .O24 1993
658.562 / O11t
Total quality management : the route to improving performance / John S. Oakland - 2nd ed. - Oxford : Butterworth-Heinemann, c1993. - x, 463 p. ; ill. ; 23 cm.
0750609931
Total quality management
Management
TS156 / .O24 1993
658.562 / O11t