Cases in total quality management /
Oakland, John S.
Cases in total quality management / John S. Oakland and Leslie J. Porter. - Oxford ; Boston : Butterworth-Heinemann, c1994. - xxii, 271 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0750615656 9780750615655
Total quality management--Case studies.
HD62.15 / .O25 1994
Cases in total quality management / John S. Oakland and Leslie J. Porter. - Oxford ; Boston : Butterworth-Heinemann, c1994. - xxii, 271 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0750615656 9780750615655
Total quality management--Case studies.
HD62.15 / .O25 1994