Services marketing : (Record no. 10194)
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000 -LEADER | |
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fixed length control field | 00998nam a2200313 a 4500 |
001 - CONTROL NUMBER | |
control field | BD-DhNSU-10194 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | BD-DhNSU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20220627144517.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 220627s2000 nyua|||g b||| 001 0|eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0072312211 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780071169943 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DLC |
Transcribing agency | BD-DhNSU |
Modifying agency | BD-DhNSU |
041 ## - LANGUAGE CODE | |
Language code of text | eng |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HD9980.5 |
Item number | .Z45 2000 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Item number | Z48s |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Zeithaml, Valarie A. |
245 00 - TITLE STATEMENT | |
Title | Services marketing : |
Remainder of title | integrating customer focus across the firm / |
Statement of responsibility, etc. | Valarie A. Zeithaml and Mary Jo Bitner. |
250 ## - EDITION STATEMENT | |
Edition statement | 2nd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New York : |
Name of publisher, distributor, etc. | McGraw-Hill, |
Date of publication, distribution, etc. | c2000. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xxviii, 620 p. : |
Other physical details | ill., figs., tabs. ; |
Dimensions | 26 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes bibliographical references and index. |
526 ## - STUDY PROGRAM INFORMATION NOTE | |
Program name | Marketing & International Business |
590 ## - LOCAL NOTE (RLIN) | |
Documentalist | Sumaiya Kainat Bintey Kohinoor |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Service industries |
General subdivision | Marketing. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer services. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Marketing. |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Bitner, Mary Jo |
Relator term | author |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | lcc |
Koha item type | BK |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
-- | 10194 |
-- | 10194 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection Code | Permanent Location | Current Location | Shelving location | Date acquired | Price | Call Number | Barcode (Accession #) | Copy number | Converted Price ( Tk. ) | Item type | Total Checkouts | Date last seen |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
lcc | Non-fiction | North South University Library | North South University Library | General Stacks | 2001-04-08 | 0.00 | HD9980.5.Z45 2000 | 17792 | 1 | 0.00 | Books | ||||||
lcc | Non-fiction | North South University Library | North South University Library | General Stacks | 2001-04-08 | 0.00 | HD9980.5.Z45 2000 | 17793 | 2 | 0.00 | Books | ||||||
lcc | Not For Loan | Non-fiction | North South University Library | North South University Library | General Stacks | 2001-04-08 | 0.00 | HD9980.5.Z45 2000 | 17794 | 3 | 0.00 | Books | |||||
lcc | Non-fiction | North South University Library | North South University Library | General Stacks | 2002-01-29 | 0.00 | HD9980.5.Z45 2000 | 18823 | 5 | 0.00 | Books | ||||||
lcc | Non-fiction | North South University Library | North South University Library | General Stacks | 2002-01-24 | 0.00 | HD9980.5.Z45 2000 | 18825 | 7 | 0.00 | Books | ||||||
lcc | Non-fiction | North South University Library | North South University Library | General Stacks | 2002-01-24 | 0.00 | HD9980.5.Z45 2000 | 18822 | 4 | 0.00 | Books | 2022-06-27 | |||||
lcc | Non-fiction | North South University Library | North South University Library | General Stacks | 2002-01-24 | 0.00 | HD9980.5.Z45 2000 | 18824 | 6 | 0.00 | Books | 2022-06-27 |