North South University Library OPAC

Competing in a service economy : (Record no. 12770)

MARC details
000 -LEADER
fixed length control field nam a22 a 4500
001 - CONTROL NUMBER
control field BD-DhNSU-12770
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhNSU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190402140528.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 190402s2003 ukna|||g |||| 001 0|eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
--
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0787961566
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency BD-DhNSU
041 ## - LANGUAGE CODE
Language code of text eng
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .G87 2003
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number G982c
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Gustafsson, Anders
245 00 - TITLE STATEMENT
Title Competing in a service economy :
Remainder of title how to create a competitive advantage through service development and innovation /
Statement of responsibility, etc. Anders Gustafsson and Michael D. Johnson
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. San Francisco :
Name of publisher, distributor, etc. Jossey-Bass,
Date of publication, distribution, etc. c2003.
300 ## - PHYSICAL DESCRIPTION
Extent xv, 190 p. ;
Other physical details ill. ;
Dimensions 24 cm.
490 1# - SERIES STATEMENT
Series statement University of Michigan Business School management series
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Management Service industries
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Technological innov Competition
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Johnson, Michael D.
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
-- 12770
-- 12770
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme lcc
Koha item type BK
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Code Permanent Location Current Location Date acquired Source of acquisition (Supplier) Currency Price Call Number Barcode (Accession #) Copy number Converted Price ( Tk. ) Item type
    lcc     Non-fiction North South University Library North South University Library 2004-01-20 Smart Books ৳ (BDT) 29.95 HF5415.5.G87 2003 21417 1 29.95 Books
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