Service management : operations,strategy,and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 0070217602
- 9780070217607
- HD9980.5 .F58 1998
Item type | Current library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
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North South University Library | Non-fiction | General Stacks | HD9980.5.F58 1998 (Browse shelf(Opens below)) | 1 | Available | 19283 |
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HD9980.5.B38 2011 Services marketing / | HD9980.5.B43 1997 Selling the invisible : a field guide to modern marketing / | HD9980.5.F57 2008 Interactive services marketing / | HD9980.5.F58 1998 Service management : operations,strategy,and information technology / | HD9980.5.F58 2001 Service management : operations,strategy,and information technology / | HD9980.5.F58 2001 Service management : operations,strategy,and information technology / | HD9980.5.F58 2011 Service management : operations, strategy, information technology / |
Updated ed. of: Service management for competitive advantage. 1994.
Includes bibliographical references and indexes.
Management
Sumaiya Kainat Bintey Kohinoor
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