TY - BOOK AU - Vroman,H.William AU - Luchsinger,Vincent P. TI - Managing organization quality SN - 0256149933 AV - HD62.15 .V76 1994 U1 - 658.5 PY - 1994/// CY - Burr Ridge, Ill. PB - Irwin KW - Total quality management KW - Quality control N1 - Includes bibliographical references and index; Management ER -