TY  - BOOK
AU  - Smith,Dick
AU  - Blakeslee,Jerry
AU  - Koonce,Richard
TI  - Strategic Six sigma: best practices from the executive suite 
SN  - 0471232947
AV  - HD58.9 .S65 2002
U1  - 658.4 
PY  - 2002///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Organizational effectiveness
KW  - Customer relations
KW  - Industrial management
KW  - Quality control
KW  - Six sigma (Quality control standard)
N1  - Includes bibliographical references and index; Management
ER  -