Shafer, Scott M. <br/><br/>
Operations management :  a process approach with spreadsheets / 
Scott M. Shafer and Jack R. Meredith 
 - New York :  John Wiley,  c1998. 
 - xix, 828 p. :  ill. ;  26 cm. +  1 computer disc (CD ; 3/4 in.) 
<br/><br/><label>ISBN: </label>047116545X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management<br/>Production management
<br/><br/><label>LC Class. No.: </label>TS155  / .S3965 1998