TY  - BOOK
AU  - Bateman,David N.
TI  - Business communication concepts: cases, decisions and applications 
SN  - 0673156052
AV  - HF5721 .B83 1982
U1  - 651.74 
PY  - 1982///
CY  - London
PB  - Scott
KW  - Business communication
ER  -