Operations management for competitive advantage /
Richard B. Chase, F. Robert Jacobs and Nicholas J. Aquilano
- 10th ed.
- Boston : McGraw-Hill/Irwin, c2004.
- xvi, 765 p. : ill. ; 29 cm. + 1 computer disc (CD ; 3/4 in.)
- The McGraw-Hill/Irwin series operations and decision sciences .