Futrell, Charles M. ABC's of relationship selling / Charles M. Futrell - 5th ed. - Chicago : Irwin, c1997. - xviii, 456 p. : ill. ; 26 cm. ISBN: 0256201986 LCCN: Subjects--Topical Terms: Selling LC Class. No.: HF5438.25 / .F868 1997 Dewey Class. No.: 658.85 / F949a