TY - BOOK AU - Tapp,Alan TI - Principles of direct and database marketing SN - 0273683551 AV - HF5415.126 .T35 2005 U1 - 658.872 PY - 2005/// CY - Harlow, England ; New York PB - Financial Times/Prentice-Hall KW - Direct marketing KW - Database marketing ER -