Pachter, Barbara When the little things count-- and they always count : 601 essential things that everyone in business needs to know / Barbara Pachter and Susan Magee - New Delhi : Magna Publishing Company Ltd., c2001. - 169 p. ; 19 cm. ISBN: 978178091051 LCCN: Subjects--Topical Terms: Business etiquetteBusiness communication LC Class. No.: HF5389 / .P335 2001 Dewey Class. No.: 650.13 / P116w