TY  - BOOK
AU  - Lundin,Stephen C.
AU  - Paul,Harry
TI  - Fish! sticks: a remarkable way to boost morale and improve results 
SN  - 0786866020
AV  - HF5549.5 .M63L86 2000
U1  - 658.314 
PY  - 2000///
CY  - New York
PB  - Hyperion
KW  - Employee motivation
KW  - Customer service
ER  -