Sewell, Carl <br/><br/>
Customers for life :  how to turn that one-time buyer into a lifetime customer / 
Carl Sewell and Paul B. Brown 
 - New York :  Doubleday,  c1990. 
 - xx, 175 p. ;  ill. ;  25 cm. 
<br/><br/><label>ISBN: </label>0385504454 
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Automobile industry and trade<br/>Customer services
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .S49 1990