Evans, James R.

An introduction to Six Sigma & process improvement / James R. Evans and William M. Lindsay - Mason, OH. : Thomson/South-Western, c2005. - xii, 324 p. ; ill. ; 24 cm. + 1 computer disc (CD ; 3/4 in.)

0324311990


Process control
Six sigma
Quality control standard

TS156.8 / .E945 2005