Thill, John V. Excellence in business communication / John V. Thill and Courtland L. Bovee - 9th ed. - Boston : Prentice Hall, c2011. - xxxvi, 532, [103] p. : ill. ; 28 cm. ISBN: 9780136103769 LCCN: Subjects--Topical Terms: Business communicationUnited_statesCase studies LC Class. No.: HF5718.2 / .U6T45 2011