Nayem, Zannatun Problems of implementing citizen charter : a study of Upazila Land Office A.C. Land Office) / Zannatun Nayem - Dhaka : North South University, c2010. - 93 p. ; 29 cm. ISBN: LCCN: Subjects--Topical Terms: SociologyUrbanCase studies LC Class. No.: HT151 / . 2010