Tamrakar, Rojina <br/><br/>
Impact of citizen charter in service delivery :  a case of district administration office,Kathmandu / 
Rojina Tamrakar 
 - Dhaka :  North South University,  c2010. 
 - xi, 78 p. ;  29 cm. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Human services<br/>Kathmandu<br/>Evaluation
<br/><br/><label>LC Class. No.: </label>HD4431  / . 2010