Williams, Karen Communicating in business / Karen Williams ... [et al.]. - 8th ed. - Australia : South - Western, Cengage Learning, c2011. - xxiii,712 p. : ill. ; 26 cm. ISBN: 9780538744362 LCCN: Subjects--Topical Terms: Business communicationEnglish languageBusiness LC Class. No.: HF5718 / .C566 2011