Thill, John V. <br/><br/>
Excellence in business communication / 
John V. Thill and Courtland L. Bovee 
 - 10th ed. 
 - Boston :  Pearson,  c2013. 
 - 1 v. (various p. :  ill. ;  28 cm. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/>
<br/><br/><label>ISBN: </label>9780273768890 9780132719049(e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--United States--Case studies
<br/><br/><label>LC Class. No.: </label>HF5718.2  / .T45 2013