TY  - BOOK
AU  - Shwom,Barbara
AU  - Snyder,Lisa Gueldenzoph
TI  - Business communication: polishing your professional presence 
SN  - 9780133142709
AV  - HF5718 .S525 2014
PY  - 2014///
CY  - Boston
PB  - Pearson
KW  - Business communication
KW  - Business writing
ER  -