Maurer, Robert <br/><br/>
The spirit of kaizen :  creating lasting excellence one small step at a time / 
Robert Maurer. 
 - New York :  McGraw-Hill,  c2013. 
 - ix, 181 p. ;  19 cm. 
<br/><br/> Includes index. 
<br/><br/>A swift introduction to kaizen -- Boost morale -- Contain costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard: what to do. 
<br/><br/>
<br/><br/><label>ISBN: </label>9780071796170 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Organizational change.<br/>Management.
<br/><br/><label>LC Class. No.: </label>HD58.9  / .M38 2013