Ury, William <br/><br/>
Getting past no :  negotiating with difficult people / 
William Ury 
 - London :  Bantam Books,  c1991. 
 - 161 p. :  22 cm. 
<br/><br/><label>ISBN: </label>0553072749 
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation
<br/><br/><label>LC Class. No.: </label>BF637  / .N4U79 1991