TY  - BOOK
ED  - Harvard Business School Press
TI  - Business communication: Harvard business essentials 
T2  - The Harvard business essentials series
SN  - 9781591391135
AV  - HF5718 .H2917 2003
PY  - 2003///
CY  - Boston
PB  - Harvard Business School Press
KW  - Business communication
ER  -