Shiba, Shoji Four practical revolutions in management: systems for creating unique organizational capability/ Shoji Shiba and David Walden; contributed by Alan Graham... [et al.]. - 1st ed. - New York: CRC Press, c2001. - xxvi, 758 p. : ill. ; 23 cm. "Center for Quality Management." Includes bibliographical references and index. ISBN: 9781563273889 Subjects--Topical Terms: Total quality management. LC Class. No.: HD62.15 / .S55 2001