Shiba, Shoji

Four practical revolutions in management: systems for creating unique organizational capability/ Shoji Shiba and David Walden; contributed by Alan Graham... [et al.]. - 1st ed. - New York: CRC Press, c2001. - xxvi, 758 p. : ill. ; 23 cm.

"Center for Quality Management."

Includes bibliographical references and index.



9781563273889


Total quality management.

HD62.15 / .S55 2001