Weaver, Charles N. Managing the four stages of TQM : how to achieve world-class performance / Charles N. Weaver. - Wisconsin : ASQC Quality Press, c1995. - xiii, 252 p. : ill. ; 23 cm. Includes bibliographical references (p. 243-244) and index. ISBN: 8175140097 Subjects--Topical Terms: Total quality management. LC Class. No.: HD62.15 / .W43 1995 Dewey Class. No.: 658.562 / W363m