TY - BOOK AU - Weaver,Charles N. TI - Managing the four stages of TQM: how to achieve world-class performance SN - 8175140097 AV - HD62.15 .W43 1995 U1 - 658.562 PY - 1995/// CY - Wisconsin PB - ASQC Quality Press KW - Total quality management N1 - Includes bibliographical references (p. 243-244) and index; Management ER -