TY - BOOK AU - Hargie,Owen D.W. TI - The handbook of communication skills SN - 0415123267 AV - BF637 .C45H284 1997 U1 - 302.2 PY - 1997/// CY - London PB - Routledge KW - Interpersonal communication KW - Communication KW - Psychological aspects N1 - Includes index ER -