TY  - BOOK
AU  - Kanji,Gopal K.
AU  - Asher,Mike
TI  - 100 methods for total quality management
SN  - 8170365716
AV  - HD62.15 .K36 1996
PY  - 1996///
CY  - New Delhi
PB  - Sage
KW  - Total quality management
N1  - Includes bibliographical references (p. [234]-235) and index; Management
ER  -