Zairi, Mohamed

Benchmarking for best practice : continuous learning through sustainable innovation / Mohamed Zairi. - Oxford : Butterworth-Heinemann, c1996. - x, 496 p. : ill. ; 24 cm.

Includes bibliographical references and index.



0750639482


Benchmarking (Management)
Total quality management.
Organizational learning.

HD62.15 / .Z35 1996

658.4013 / Z21b