TY  - BOOK
AU  - McRae,Brad
TI  - Negotiating and influencing skills: the art of creating and claiming value 
SN  - 0761911855
AV  - BF637 .N4M39 1997
U1  - 158.5 
PY  - 1997///
CY  - London
PB  - Sage
KW  - Negotiation
KW  - Influence (
KW  - Psychology)
ER  -