Lovelock, Christopher H. <br/><br/>
Managing services :  marketing operations and human resources / 
Christopher H. Lovelock. 
 - New Jersey :  Prentice Hall,  c1988. 
 - xvii, 41 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>0135513839 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management
<br/><br/><label>LC Class. No.: </label>HD9980.5  / .L68 1988